Our story
We are a specialist health and social care provider dedicated to the provision of high quality care services in peoples own homes. We also provide a range of qualified nursing, mental health and HCA staff into the NHS and other private hospitals and residential establishments. We have over 40 years of experience in managing healthcare and domiciliary care services.
Our philosophy is to ‘keep it simple’ whilst working efficiently and effectively, to provide a high standard of service to all our care users.
What makes us different
Community presence
We’re proud to have a local presence in every community we serve. We make sure our services are easy to access, while also creating local jobs and providing top-notch training and support for our team
Staff training
We invest in quality training to help our staff deliver the best care and grow in their careers. This keeps our team happy, valued, and secure, leading to excellent staff retention and consistent, reliable service for our clients.
Award-wining service
Primera Healthcare has been awarded platinum status with Health Trust Europe and in its recent inspection was given a ‘Good Rating’ from the Commission for Social Care Inspection, for all aspects of our provision.
We want to help create your tailored care support package today.
Why families trust us
Our care experience
Our team has over 40 years of experience in managing healthcare and domiciliary care services.
Our verified staff
We carry out rigorous fitness and recruitment checks on our staff, including criminal record searches.
Our tailored service
Our service is tailored and you will always have a named co-ordinator looking after a particular customer.
Our wonderful carers are compassionate, honest, kind, empathetic, hard-working, flexible, and most importantly – passionate about caring. Each of our carers goes through a robust vetting process, is highly trained by our management team, and is directly supported in all aspects of their roles.
We're always looking for carers to join us at Primera, ideally with at least 1 year of experience, but we also welcome those looking to start their career in care.
Our carers
Our management team
The Primera team has years of experience in recruitment and healthcare.
Many of our team are nurses themselves and the majority of us have worked within recruitment and the local communities for more than a decade. This enables us to understand what works well and the needs of all our customers.
The management team consists of an excellent business mix of qualified nurses, experienced domiciliary care managers, and financial and education experts. This gives us the ability to provide a person centred service that guarantees quality provision whilst ensuring the business develops in a robust manner.
James Toon
Operations Manager
Head Office
Shaelene Dewar
Quality Assurance Auditor
Head Office
Katarzyna Wolska
Finance Administrator
Head Office
Ashley Adams
Internal Company Trainer
Head Office
Marilia Araujo
Registered Manager
Birmingham
Naeema Hassan
Recruitment Consultant
Birmingham
Natasha Ellahi
Care Co-ordinator
Birmingham
Salma Shah
Field Care Supervisor
Birmingham
Prabsharan Jandu
Registered Manager
London Finchley
Verona Cosco
QA/Field Care Supervisor
London Finchley
Vili Ivanova
Care Co-ordinator
London Finchley
Jennifer Carroll
Branch Manager
Northampton
Victoria Mould
Recruitment Manager
Northampton
…and many more behind the scene, making it all happen.